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Problem with shop - shipping

Enlace a esta entrada 29 oct 11

Hi, I was just putting an order in but when the checkout got to'shipping' there were no options and I couldn't proceed past 'shipping'. Just so you know....

Enlace a esta entrada 29 oct 11

Yes, we're working on that in this very moment. We'll let you know when this is up and running.

Enlace a esta entrada 29 oct 11

We're finally opening the Store next monday, but if you place your order then, you will receive your order on the same day as if you'd placed it today.

Enlace a esta entrada 29 oct 11

Cool, that'll give me more time to transfer more money to my paypal :D

Can you give me a rough indication of shipping costs to the UK please? Or even if we'd be just as well waiting for the UK to start selling it. A few of us are looking to order.

Enlace a esta entrada 29 oct 11

We know, and the shipping costs of the online store to the UK is what's stalling us at this moment (the ones we've been given are ridiculous). Distribution to the UK stores should begin in just a few days now, but that's beyond our personal control at this point.
We know that you guys are eager to get your hands on this, and we're very proud of that, and we're doing our best right now to get Carnevale in the UK a.s.a.p. We can't be thankful enough for your support. As soon as there is any updates, we'll communicate them through the Blog, Facebook and Twitter, so keep your eyes peeled for that.

Enlace a esta entrada 31 oct 11

YES :)

Order Number: 5
Order Date: Monday, 31 October 2011
Order Status: Pending

14,55€ shipping to Germany, might want to consider free shipping for larger orders. Hope this coreos thing is express shipping :)

Enlace a esta entrada 31 oct 11

Order no. 6 placed, couldn't afford everything, so had to leave the Guild box set and the Harlequin figure for order in a couple of weeks. Now I will be sitting by the letter box every morning waiting for the parcel to arrive.

Enlace a esta entrada 31 oct 11

Really looking forward to getting an order in before christmas. New shiny toys to open and pretend "OOOH lookk what Santa got me"

Just hope UK sellers get sorted soon (Maelstrom by any chance?)


Enlace a esta entrada 31 oct 11

Ow. 14.55 € shipping to Finland. Apparently the Spanish post is as ridiculous as the one in Finland. I assume that rate is for express signed-for deliveries? Is there an option to send as a small package (or a large letter) as unsigned, that would be cheaper?

Meanwhile, waiting for Maelstrom...

Enlace a esta entrada 31 oct 11

Take a look at the "e-minis" site as a Carnevale Stockist (Rulebook in English)
LINK

They only charge 16 euros for orders up to 150 euros to EU addresses (or 19 to European non EU)

I have used them a lot and always get very good service.

Certainly not Maelstrom, but with Battlefield Berlin probably the best International retailers around.

Enlace a esta entrada 01 nov 11

We're having a meeting at the club tonight to decide who plays what and wether to put in a massive order or not :D

Enlace a esta entrada 02 nov 11

I'm thinking that we should re-name this threat to "No more problems with the online store". Every time I see a new post here, I suffer a heart attack! :)

Enlace a esta entrada 03 nov 11

heart attack! hahaha... just kidding.

Enlace a esta entrada 03 nov 11

Robh, about your post, we can only explain, that we are a new company, and we are selling for one week. We don't have the same time and order volumen like companies as e-minis or other. there companies have better prices and rates. We know it, but we can only work for improve our prices, actually we are working with a few post companies and negotiate better prices, but it need time and more volumen. In fact, in some cases we have been assumed a cost part to reduce it.

Sorry, we are working with pleasure for us. :D

Enlace a esta entrada 03 nov 11

No apologies, my post was not a criticism. Sorry if you read it that way, certainly not intended.

I was just pointing out to people who use the "non Spanish" part of this forum that there is a web based retailer carrying Carnevale who will ship internationally at good rates and whom I can recommend from previous experiences. The list of retailers published on the Spanish language part of the site does not show up when using the English section.

Enlace a esta entrada 06 nov 11

Hi Robh,
Hopefully in just a few days we will be able to add some UK based stores to our list. The product is being distributed there at this moment. I'm sure some of those stores will also be able to sell online, so keep your eyes peeled for that ;)

Thanks!
DVD